Lead Spa Associate
Full Time • Madison
Benefits:
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
Job Description:
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Hand & Stone - Huntsville, is seeking a Lead Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
We are currently seeking an energetic and reliable Lead Spa Associate to help us run our operation! Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are your a self-proclaimed "self-starter"? This position is design for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 1-2 years of sales and customer service experience.
Please join is if you:
- Have a great personality and excellent interpersonal skills!
- Are passionate about sales and working with people.
- Can bring energy and enthusiasm to the table.
- Have the drive to promote the health and wellness benefits of both massage therapy and facials.
- Have experience handling administrative tasks including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
- Are looking for a flexible schedule.
- Have spa experience! Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.
Responsibilities:
- Meet membership sales goals
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
What’s in it for you?
- Competitive Compensation - hourly wage PLUS commission and generous bonuses!
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Growth Opportunities- You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications:
- Minimum of 1-2 years of sales and customer service experience
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
Compensation: $16.00 - $19.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care